Version v2, in force from 2026-01-01.
# Privacy Policy
**Last updated: 13 January 2026**
This Privacy Policy explains how **QALL LTD** (“QALL”, “we”, “us”, “our”) collects, uses and shares personal information through the websites, brands, services and campaigns that we operate.
This policy applies to our websites including:
* **ClaimsNewsletter.com**
* **AdvertisingPush.com**
* **GiveMoreMedia.com**
* **MoneyMoola.com**
It also applies to campaign pages and subdomains operated by us under those websites and, where this policy is linked from them, other websites or campaign domains operated by QALL LTD.
Different websites and campaigns may have different purposes. The information shown to you when you provide your details will explain the particular service, purpose and marketing choices relevant to that campaign.
## 1. Who we are
The data controller responsible for the personal information covered by this Privacy Policy is:
**QALL LTD**
Company number: **13108538**
Registered office: **Piccadilly Business Centre, Unit C, Aldow Enterprise Park, Blackett Street, Manchester, England, M12 6AE**
Email: **[PRIVACY EMAIL ADDRESS]**
ICO registration number: **[ICO REGISTRATION NUMBER]**
QALL LTD is responsible for deciding how and why personal information collected through our websites and campaigns is used.
Where we share personal information with a partner company for that partner's own purposes, the partner will normally act as an independent data controller and will be responsible for its subsequent use of that information.
## 2. Our websites and services
Our websites have different purposes.
### ClaimsNewsletter.com
ClaimsNewsletter.com is an **informational website and newsletter service** providing news, information, articles, updates and promotional content relating to consumer issues, including matters which may relate to claims, complaints, compensation and consumer rights.
**ClaimsNewsletter.com does not itself provide claims management services or legal advice, determine whether you have a valid claim, or pursue a claim on your behalf.**
From time to time, we may feature information, advertising or offers from third-party businesses that provide relevant products or services.
Where we propose to share your personal information with one of those businesses for its own marketing, we will ask for the appropriate permission and identify the relevant partner or partners.
### MoneyMoola.com
MoneyMoola.com provides consumer-focused information, content, offers and promotions relating to money and related products and services.
These may include areas such as finance, insurance, motoring, household expenditure and other consumer products and services.
Where appropriate, MoneyMoola.com may introduce users who have chosen to hear from them to selected partner companies offering relevant products or services.
### AdvertisingPush.com
AdvertisingPush.com provides advertising, marketing and campaign-related services.
AdvertisingPush.com and its subdomains may also be used to host advertising campaigns, promotional pages, enquiry forms and opt-in campaigns operated by us or in conjunction with our clients and partners.
Where a particular campaign involves another organisation, the information displayed on that campaign will explain the relevant purpose and, where applicable, identify any organisation that will receive your information.
### GiveMoreMedia.com
GiveMoreMedia.com provides advertising, media, marketing and campaign-related services.
GiveMoreMedia.com and its subdomains may be used for promotional campaigns, advertising activity, lead-generation campaigns, surveys, competitions and other marketing initiatives.
The information presented as part of a particular campaign will explain what your information will be used for and any marketing choices available to you.
## 3. Personal information we collect
The information we collect depends on the website or campaign you use and what you choose to provide.
It may include:
* your name;
* email address;
* telephone or mobile number;
* postal address;
* date of birth or age information, where relevant to a particular service;
* information about products or services you are interested in;
* information you provide when answering questions or completing forms;
* marketing preferences;
* records of the communication methods you have selected;
* information about the partner companies you agreed could contact you;
* competition, survey or promotion entries;
* enquiries and correspondence with us;
* information relating to your business or employer where you contact us in a business capacity; and
* other information clearly identified on a particular form before you provide it.
### Technical information
When you use our websites, we may also collect technical information including:
* IP address;
* browser type and version;
* device type;
* operating system;
* referring website or campaign;
* pages viewed;
* interactions with our websites;
* approximate geographic information derived from technical data;
* advertising or campaign identifiers; and
* cookie and similar technology information.
Further information about cookies and similar technologies is available in our **Cookie Policy**.
## 4. Information we do not normally seek
Our general websites and newsletter sign-up services are not designed to collect special category personal information, such as information about your health, ethnicity, religion, political opinions or sexual orientation.
We also do not normally seek criminal offence information.
Please avoid providing this type of information in free-text fields unless it is specifically requested and necessary for a service you have chosen to use.
Where a third-party service provider requires additional personal information from you, that provider should explain separately what information it requires and how it will use it.
## 5. Where we obtain personal information
We obtain personal information from a number of sources.
### Directly from you
Most information is provided directly by you when you:
* subscribe to a newsletter;
* request information;
* register an interest in a product or service;
* complete an online form;
* take part in a survey;
* enter a competition or promotion;
* respond to an advertisement;
* make an enquiry;
* select marketing preferences; or
* otherwise provide information through one of our websites or campaigns.
### From our partners
We may receive information from partner companies where the partner is permitted to provide it to us and you have been given appropriate information about that sharing.
Where necessary, we will provide the additional privacy information required when we receive information indirectly.
### From technical and advertising services
We may receive information from website hosting providers, analytics services, advertising platforms and similar providers which help us operate, measure and secure our websites and campaigns.
## 6. How we use personal information
Depending on how you interact with us, we may use personal information to:
* provide the website, newsletter, content or service you requested;
* respond to enquiries;
* send newsletters and editorial updates;
* send offers, promotions and marketing where we have an appropriate lawful basis;
* personalise or select information and offers which may be relevant to you;
* operate advertising and marketing campaigns;
* administer competitions, surveys and promotions;
* understand how our websites and campaigns are used;
* measure the effectiveness of advertising and campaigns;
* generate and qualify enquiries or leads;
* refer or introduce individuals to relevant partner companies where they have agreed to this;
* share information with the partner companies specifically identified when consent was obtained;
* maintain records of marketing choices and consent;
* maintain suppression records so that we do not contact people who have asked us not to;
* protect our websites, systems and users against fraud, abuse or security threats;
* manage relationships with customers, suppliers and business contacts;
* maintain accounting, compliance and operational records; and
* comply with our legal and regulatory obligations.
We will not use personal information for a materially incompatible purpose without considering whether further information or consent is required.
## 7. Our lawful bases for processing
We use different lawful bases depending on why we are processing your information.
### Consent
We rely on consent where you actively choose to receive marketing communications where consent is required.
For example, a form may allow you separately to choose whether you wish to receive:
* email;
* SMS or text messages;
* telephone calls; or
* other forms of electronic communication.
We may also ask for your consent to share your information with specifically identified partner companies so those companies can contact you about relevant products or services.
Where consent is required, choosing not to provide it will not prevent you from accessing general informational content on our websites.
You may withdraw consent at any time.
Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
### Legitimate interests
We may rely on our legitimate interests where it is appropriate and where those interests are not overridden by your rights and interests.
This may include:
* operating and administering our websites;
* maintaining website and information security;
* preventing fraud and misuse;
* maintaining appropriate business records;
* measuring and improving the performance of our websites;
* managing relationships with business customers and suppliers;
* responding to ordinary enquiries;
* maintaining suppression records; and
* limited business-to-business marketing where permitted by law.
Where required, we consider the necessity and impact of the processing before relying on legitimate interests.
We do not use legitimate interests as a substitute for consent where applicable electronic marketing laws require consent.
### Contract
We may process personal information where it is necessary to provide a service you have asked us to provide or to take steps at your request before entering into a contract.
### Legal obligation
We may process or retain information where necessary to comply with legal, regulatory, accounting, taxation or other statutory obligations.
## 8. Marketing and your choices
Some of our websites and campaigns allow you to choose whether you would like to receive information, offers or advertising from us or our partners.
Where required, marketing choices will be presented separately from the provision of general website content or services.
Where appropriate, we provide separate choices for different communication methods.
For example, agreeing to receive marketing by email does not automatically mean that you have agreed to receive marketing by SMS.
We maintain records showing the consent that you provided. These records may include:
* the date and time;
* the website or campaign;
* the consent wording displayed;
* the version of that wording;
* the communication methods selected;
* the partner companies identified at the time;
* the source of the consent; and
* relevant technical information demonstrating how the consent was obtained.
You can change your mind at any time.
You may:
* use the unsubscribe link contained in an email;
* follow the opt-out instructions contained in a text message;
* use any preference-management facility we provide; or
* contact us at **[PRIVACY EMAIL ADDRESS]**.
## 9. Our partner companies
We work with selected companies which offer products and services that may be relevant to users of our websites and campaigns.
Depending on the website or campaign, these may include businesses operating in areas such as:
* motoring and vehicle-related services;
* finance and financial services;
* insurance;
* consumer products and services;
* complaints and claims-related services;
* legal services;
* advertising and marketing;
* technology and digital services; and
* other products or services clearly described to you when your information is collected.
**The fact that a company appears in our partner list does not mean that we have shared your information with that company.**
Where a partner intends to use your personal information for its own direct marketing and consent is required, we will only share your information on the basis of consent that covers that partner and the relevant purpose.
The partners relevant to your consent are the partners that were identified to you **when you provided that consent**.
We keep records of the consent wording, communication choices and partner information applicable at that time.
If we add a new company to our partner list later, this does **not** automatically mean that an earlier consent extends to that new company.
Where new consent is required, we will obtain it before relying on it.
### Current partner companies
#### Tek2Serve Ltd
**Tek2Serve Ltd**
Company number: **16939051**
Registered office: **71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ**
Privacy Policy: **[INSERT TEK2SERVE PRIVACY POLICY URL]**
Tek2Serve Ltd provides technology, digital, infrastructure and related services.
Where Tek2Serve Ltd was identified to you as a partner when you provided the relevant consent, we may share the information covered by that consent with it for the purposes described to you.
Where Tek2Serve Ltd receives personal information for its own purposes, it will act as an independent data controller and will be responsible for explaining its subsequent use of that information.
---
#### JE Lead Consultancy Limited
**JE Lead Consultancy Limited**
Company number: **16839541**
Registered office: **6 Heol Seion, Llanelli, Carmarthenshire, United Kingdom, SA14 8TZ**
ICO registration number: **ZC089593**
Privacy Policy: **[INSERT JE LEAD CONSULTANCY PRIVACY POLICY URL]**
JE Lead Consultancy Limited provides data, marketing, lead-generation and consultancy services.
Where JE Lead Consultancy Limited was identified to you as a partner when you provided the relevant consent, we may share the information covered by that consent with it for the purposes described to you.
JE Lead Consultancy Limited acts as an independent data controller in relation to personal information it receives for its own purposes. Its Privacy Policy explains how it subsequently processes that information.
Where a partner subsequently wishes to disclose personal information to another organisation for that organisation's own direct marketing, any such use must be consistent with applicable data-protection and direct-marketing requirements and the information and choices provided to the individual.
## 10. Adding or changing partners
Our commercial relationships may change from time to time and we may add or remove companies from our current partner list.
An updated partner list describes the companies with which we currently work. It does not retrospectively change the consent previously given by an individual.
For example, if you gave consent when Tek2Serve Ltd and JE Lead Consultancy Limited were the partners identified to you, the later addition of another company to this Privacy Policy would not by itself mean that you had agreed to receive marketing from that new company.
Where consent is required for a new partner to receive or use your information for direct marketing, we will obtain new consent before relying on it.
## 11. Service providers
We also use third-party suppliers to help operate our business and websites.
These may include providers of:
* website and cloud hosting;
* domain and infrastructure services;
* email delivery;
* SMS delivery;
* customer relationship management systems;
* analytics;
* advertising technology;
* consent and preference-management systems;
* data validation and security services;
* fraud prevention;
* accounting;
* legal and professional services; and
* IT support.
Where a supplier processes personal information only on our behalf, it is required to process that information in accordance with our instructions and appropriate contractual and security requirements.
A service provider acting only on our instructions is different from a partner company using information for its own purposes.
We may also disclose personal information to courts, regulators, law-enforcement bodies or other authorities where we are legally required or permitted to do so.
## 12. Lead generation and introductions
Some of our advertising campaigns enable people to express an interest in products or services offered by third-party companies.
Where this happens, the campaign will explain what you are expressing an interest in and identify the relevant partner company or companies where required.
If you provide the necessary consent, we may pass your contact details and relevant information from the campaign to that partner so that it can respond to your enquiry or contact you in accordance with the choices you made.
The receiving organisation will normally become an independent data controller of the information it receives.
Its own Privacy Policy will explain how it subsequently uses that information.
## 13. Claims-related content
ClaimsNewsletter.com is an **information and publishing service**.
We may publish editorial content, newsletters, advertising and information relating to consumer complaints, redress, compensation, legal developments and claims-related subjects.
We may also carry advertising or promotions from third-party businesses whose services relate to those subjects.
Unless expressly stated otherwise:
* we do not provide legal advice;
* we do not provide claims management services;
* we do not assess whether an individual has a valid claim;
* we do not represent individuals in pursuing claims; and
* subscribing to or providing details to receive ClaimsNewsletter.com content does not itself appoint us or any third party to pursue a claim for you.
If you separately choose to express an interest in a product or service offered by a partner company, the relevant campaign will explain the purpose and any information-sharing or marketing consent being requested.
Any claims management company, solicitor or other professional service provider is responsible for explaining its own services, regulatory status, charges and use of personal information.
## 14. Finance-related content
Our websites may contain general information, advertising or promotional content relating to finance, insurance, credit or other financial products and services.
Unless expressly stated otherwise, content published by QALL LTD is for general informational or promotional purposes and is not personal financial advice or a recommendation that a particular financial product is suitable for you.
Where you choose to enquire about a product or service offered by a third-party provider, that provider will be responsible for any regulated service it provides and for explaining its own use of your personal information.
## 15. Advertising and affiliate links
Our websites may contain advertisements, sponsored content, affiliate links or links to third-party websites.
We may receive payment where users interact with advertising, submit an enquiry or purchase a product or service through certain links.
Where content is sponsored or advertising, we will seek to identify it appropriately where required.
A link to another organisation's website does not mean that organisation processes your information under this Privacy Policy.
If you visit another organisation's website, its own privacy information will apply to information collected directly by that organisation.
## 16. How long we keep personal information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and for any legitimate legal, regulatory, compliance or record-keeping requirements.
Our general approach is:
* website enquiries are normally retained for up to **24 months** after the enquiry has concluded, unless an ongoing relationship develops;
* customer, client and supplier records may be retained for the duration of the relationship and for an appropriate period afterwards;
* marketing records are retained while there is an appropriate basis for the marketing and are periodically reviewed;
* information concerning a lead or introduction may be retained so that we can demonstrate when, why and to whom information was provided;
* records evidencing consent may be retained after marketing has stopped where necessary to demonstrate compliance or respond to a complaint;
* financial and contractual records may be retained for periods required by applicable law; and
* suppression records may be retained for as long as necessary to ensure that we continue to respect an opt-out or objection.
A suppression record normally contains only the information reasonably required to recognise that you should not be contacted again.
We do not use suppression records to send marketing.
## 17. Cookies and similar technologies
Our websites may use cookies and similar technologies.
Some technologies are necessary for a website to operate.
Other technologies, such as certain analytics or advertising technologies, may require your permission.
Where required, we provide a cookie or consent-management facility allowing you to make appropriate choices.
Please see our **Cookie Policy** for further information about the technologies used on our websites and how you can manage your preferences.
## 18. International transfers
Some of the companies providing hosting, communications, analytics, advertising or other technology services to us may process personal information outside the United Kingdom.
Where personal information is transferred internationally and data protection law requires additional safeguards, we will use an appropriate transfer mechanism.
Depending on the destination and circumstances, this may include:
* a country covered by UK adequacy regulations; or
* appropriate contractual safeguards recognised under UK data protection law.
You can contact us for further information about safeguards relevant to your personal information.
## 19. Your rights
Data protection law gives you a number of rights, although the rights that apply in a particular situation can depend on the nature and lawful basis of the processing.
You may have the right to:
* ask for a copy of the personal information we hold about you;
* ask us to correct inaccurate or incomplete information;
* ask us to erase your information in certain circumstances;
* ask us to restrict processing in certain circumstances;
* object to processing based on legitimate interests;
* receive certain information you provided to us in a portable format where the right to data portability applies; and
* withdraw consent at any time where we rely on consent.
### Your right to object to direct marketing
**You have the right to object at any time to the use of your personal information for direct marketing.**
If you object to our direct marketing, we will stop using your information for that purpose and may retain the minimum information required on a suppression list to ensure your preference continues to be respected.
You do not need to provide a reason for objecting to direct marketing.
To exercise your rights, contact:
**[PRIVACY EMAIL ADDRESS]**
We may need to ask for information reasonably necessary to verify your identity before dealing with a request.
If a partner company is processing your personal information as an independent data controller, you may also exercise your rights directly with that company.
## 20. Withdrawing consent from partner marketing
Where we have already supplied your information to a partner company acting as an independent data controller, withdrawing your consent from QALL LTD does not necessarily communicate that request directly to the partner.
You may therefore also wish to contact the relevant partner.
We will ensure that withdrawal is reflected in our own records and that we do not make future disclosures relying on consent that has been withdrawn.
Where appropriate and practicable, we may also assist in directing your request to the relevant partner.
## 21. Automated processing
We may use automated technology to assist with activities such as:
* routing enquiries;
* matching an enquiry to an appropriate campaign or partner;
* identifying the apparent relevance of particular content or offers;
* detecting duplicate, fraudulent or suspicious submissions;
* measuring campaign performance; and
* administering marketing preferences.
**We do not make decisions about individuals based solely on automated processing which produce legal effects or similarly significant effects.**
If this changes, we will provide the additional information required by data protection law.
## 22. Children
Our websites, marketing services and partner offers are generally intended for adults.
We do not knowingly seek direct-marketing consent from children through our general campaigns.
If we become aware that we have collected information from a child in circumstances where we should not have done so, we will take appropriate steps to remove it.
## 23. Security
We use appropriate technical and organisational measures intended to protect personal information from unauthorised access, alteration, disclosure, loss or destruction.
These measures may include:
* access controls;
* secure transmission;
* system and account security;
* supplier security requirements;
* monitoring and logging;
* data minimisation; and
* procedures for dealing with data-security incidents.
No website or internet-connected system can be guaranteed to be completely secure.
## 24. Business transfers
If our business, a website, a brand or relevant assets are sold, reorganised or transferred, personal information may form part of that transaction where lawful and necessary.
Any recipient will be required to use personal information in accordance with applicable data protection law.
Where a proposed change would materially affect the way your information is used, we will provide additional information where required.
## 25. Complaints
If you are unhappy with the way we use your personal information, please contact us first so that we can investigate.
Contact:
**[PRIVACY EMAIL ADDRESS]**
You also have the right to complain to the UK's data protection regulator, the **Information Commissioner's Office (ICO)**.
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: **ico.org.uk**
## 26. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our websites, services, partners, technology or legal obligations.
The date at the top of this page shows when it was last updated.
We may add or remove companies from our current partner list as our commercial relationships change.
**Adding a partner to the current partner list does not retrospectively extend marketing consent previously given to us.**
Where a change requires new consent, we will ask for that consent before relying on it.
## 27. Contact us
Questions about this Privacy Policy, our use of personal information or your data-protection rights can be sent to:
**QALL LTD**
Piccadilly Business Centre
Unit C, Aldow Enterprise Park
Blackett Street
Manchester
England
M12 6AE
Email: **[PRIVACY EMAIL ADDRESS]**
If you are unhappy with how Claims Newsletter has handled your personal data or this request, you can complain to us directly using the contact address in our privacy notice. We will acknowledge your complaint, investigate it, and tell you the outcome and our reasons.
You also have the right to complain to the Information Commissioner's Office, the UK supervisory authority for data protection, at https://ico.org.uk (https://ico.org.uk/make-a-complaint/), by telephone on 0303 123 1113, or by writing to Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. You can complain to the ICO whether or not you have complained to us first.
You can raise a complaint with us at any time. Make a complaint.
Back